Wind Creek Standard
Our Commitment to You
We have reopened properties according to a very simple standard: The Wind Creek Standard. We must be comfortable inviting our friends and family in the door, and comfortable with everyone who comes in our doors going home to our friends’ and families’ neighborhoods.
In order to meet this high Standard while COVID-19 remains a reality, we’ve had to make many changes to the Guest experience, and we fully expect to make further changes as we adapt to this unpredictable situation.
You can expect that the sanitation and disease-mitigation practices of our casinos, hotels, restaurants and facilities will meet regulatory requirements as well as recommendations of the CDC, Tribal and local public health officials — and in many cases, well exceed them in order to meet our own Standard.
We’re aware that other places you can go might have different standards. While we wish as much as everyone else that we could throw open our doors and operate as normal, doing so doesn’t just jeopardize public health, it jeopardizes economic health, too. We want to be able to stay open, and we want every other business in our communities to be able to do the same. So until normal returns, we greatly appreciate your abiding by our new procedures.