Description

Job Overview:

Reports to Software Director in Platform Development.  The Dev Ops Engineer will play a crucial role in supporting and maintaining Wind Creek’s high-traffic gaming platforms. This position requires a blend of DevOps expertise, software engineering skills, and a proactive approach to system optimization. The ideal candidate will contribute to the stability, scalability, and efficiency of our publicly visible gaming services.

This role offers an exciting opportunity to work on cutting-edge gaming platforms and contribute to the success of Wind Creek's online gaming services. The ideal candidate will thrive in a collaborative environment and be passionate about leveraging technology to enhance user experiences in the gaming industry.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

• Support and maintain required services to ensure the stability and reliability of our online games platforms and internal infrastructure.
• Deploy updates and fixes to production environments
• Develop and implement tools to reduce error occurrences and improve system reliability
• Perform root cause analysis for production issues
• Investigate and resolve complex technical issues across the platform
• Design and implement automated scripts to streamline operations
• Create and maintain procedures for system troubleshooting and maintenance
• Provide technical support to end-users and internal teams as needed
• Collaborate with cross-functional teams to improve infrastructure and processes
• Ensure high availability and performance of gaming platforms creating a clear path to 99.9 stability.
• Reduce system downtime and error rates through proactive measures
• Implement effective automation solutions to improve operational efficiency
• Deliver timely resolutions to technical issues and incidents
• Contribute to the continuous improvement of DevOps practices and procedures
• Other duties and responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
•  Must be twenty-one (21) years of age or older
• Bachelor's degree in Computer Science, Information Technology, or related field
• Five (5) years of experience as a DevOps Engineer or in a similar software engineering role
• Proven track record of supporting high-traffic, consumer-facing services
• Experience working in the gaming industry or with gaming platforms is a plus
• Willingness to participate in on-call rotations and handle off-hours incidents as needed
• Required Skills and Competencies: Technical skills:
• Expert knowledge of Linux shell scripting
• Deep Experience with containerization technologies (e.g., Docker, Kubernetes)
• Experience of implementing and running CI/CD pipelines and methodologies
• Experience with cloud infrastructure and tech stacks, preferably AWS
• Working knowledge of automation tools such as Terraform, Ansible or Pulumi
• Working understanding and Familiarity with Kafka
• Understanding of DevOps principles and practices
• Soft skills:
• Excellent problem-solving and analytical thinking abilities
• Strong communication skills for collaborating with diverse teams
• Ability to work effectively in a fast-paced, dynamic environment
• Self-motivated with a proactive approach to identifying and solving issues
• Attention to detail and commitment to high-quality work
• Additional skills (preferred but not required):
• Knowledge of monitoring and logging tools (e.g., ELK stack)
• Understanding of network security principles and best practices
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.