Description

Job Overview:

The Executive Steward is responsible for overseeing the day-to-day operations and staff of the Stewarding Department, including inventory management, receiving, dish room, public areas, internal and external cleaning and facility maintenance, sanitation, chemical, and cleanliness standards, systems management, health inspections, and safety initiatives. This role ensures that the kitchen and dining equipment are properly maintained, all storage areas are properly stocked and arranged, and the quality of service provided meets the highest standards. Upholds and promotes the highest standards of cleanliness, safety, and professional conduct.

Purpose:

Our genuine engagement and positive energy provide guests with an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focusing on our customers. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

• Manages and inventories all equipment, chemicals, cleaning supplies, small wares, chinaware, glass, and silver, and ensures consistently adequate and maintained supplies of each.
• Assists in coordinating purchase needs to properly operate Food & Beverage needs and complete requisitions.
• Inspects supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Maintain records of inventory, breakages, orders, and supplies and make recommendations for the purchase of new equipment or supplies as needed to management.
• Oversees equipment storage and distribution according to established standards.
• Oversees the cleanliness of the kitchen, dining and public areas, service ware, equipment, and floors, daily to ensure a high standard of cleanliness and hygiene consistent with all health and safety regulations and standards.
• Enforces proper use and cleaning of all dish area machinery.
• Ensures all food holding and transport equipment is in working order.
• Develop and implement proper cleaning routines and protocols to ensure the work is completed in a timely and efficient manner.
• Ensures Stewarding staff are properly trained regarding sanitation, equipment handling, and chemical usage.
• Implements and regularly teaches all required safety and standard operating procedures, updating stewarding staff on new cleaning and hygiene techniques.
• Supervises employee's ability to follow loss prevention policies to prevent accidents and control costs.
• Understand the impact of the department's operation on the overall property's financial goals and objectives. 
• Ensure compliance with all applicable laws and regulations including health, food handling, safety, cleanliness, hygiene, sanitation, and alcohol awareness standards, and prepare for health inspections.
• Assist with coordinating and communicating with all outside vendors and services, including the Health Department and all other regulatory departments.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Communicates performance expectations under job descriptions for each position
• Other duties and responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED– required
• Bachelor’s Degree in a Related Field AND two (2) years of Supervisory experience– required
• OR Four (4) years’ experience in a management position– required
• OR Three (3) years’ experience in a Supervisory position with Wind Creek Hospitality– required
• Highest level of commitment to client satisfaction and quality standards
• Strong understanding of sanitation standards, cleaning procedures, and chemical safety in a food service environment.
• knowledgeable of all chemicals and specific types of machinery in this department.
• Familiar with industry trends and best practices.
• Strong leadership and management skills.
• Ability to work well in a team environment and coach and develop team members.
• Proven ability to manage multiple priorities, work under pressure, and meet deadlines.
• Self-starter with excellent organizational, multitasking, and problem-solving skills.
• Able to build relationships at all levels of the organization and with guests.
• Exceptional interpersonal, oral, presentation, and written communication skills.
• Ability to work in a fast-paced, changing environment with the ability to remain calm under pressure.
• Demonstrated strong performance in analytical, innovative, and critical thinking, strategy, and collaboration. 
• Proficiency in computer systems. 
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Class III Gaming License (or the ability to obtain and maintain a license) issued by the IGB as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

Online applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.