Wind Creek Hospitality Careers

Room Attendant

Location:	Chicago Southland
Department:	Hotel Housekeeping
Type:	Full-Time
Date Posted:	12/03/2025
Date Closing:	12/15/2025

Apply Now

If you need reasonable accommodation to complete the online application, please contact the Human Resources Department.

Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.

Description

Job Overview:

The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

Projects a positive image
Greets all guests
Cleans up to 15 room credits per shift
Re-stocks guestroom amenities
Re-stocks supplies in housekeeping carts
Segregates dirty or damaged linen and terry items
Recovers lost-and-found items
Disseminates information to guests regarding the property, hotel, promotions, etc.
Performs turndown service (2^nd shift)
Performs routine maintenance on vacuum cleaner
Keeps storage areas and carts clean and orderly
Works safe by observing safety rules and wears proper equipment
Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be nineteen (19) years of age or older
Good verbal communication skills required (skills test will be administered)- required
Six (6) month’s experience as a room attendant in a hotel/resort- preferred
Must be able to lift and carry up to fifty (50) lbs
Ability to work in areas containing dust or on high floor; occasionally kneels, climbs, and crawls to work in difficult positions
Must successfully pass job interview, including a guest service audition
Must be able to stand and walk for entire shift
Must be able to work effectively in a fast paced, high volume environment
Must be able to operate standard office equipment – phones, computers, etc.
Must be in good physical condition and able to pass a physical fitness test if administered
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Base Pay:

Pay range - $15.00 - $20.63 (The base pay will depend on factors such as experience level and skillset.)
Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses.

arrow_backCurrent Openings Sign In to Job Siteopen_in_new Apply Now