Description

Job Overview:

The Steakhouse Back Waiter is responsible for clearing and re-setting tables. The Steakhouse Back Waiter also stocks side stations and assists with the service of food to guests.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

• Completes all side-work as directed by supervisor 

• Keeps service stations stocked with needed supplies, including clean linen, silverware, china, glassware, ice, and condiments

• Keeps work area neat, clean and free of safety hazards

• Greets guests in a friendly and professional manner

• Provides proper and effective water service to all guests

• Pre-busses all tables, taking all used dishes to the dish room

• Effectively utilizes a 27” oval tray in the service of food, or the clearing of tables

• Replaces silverware, linen, and other service items as needed by guests

• Clears all tables after guests leave; Resets tables

• Assists food servers as needed, using specified serving procedures to ensure food items are delivered to guests in a timely manner

• Gets approval for and submits stock requisitions

• Ensures stock areas and service stations and corridors are kept in a clean and orderly fashion

• Sweeps and/or mops floors and prepares dirty linens and trash for pick up by EVS Department

• Notifies management of any malfunctioning equipment

• Assumes special projects as needed at the direction of the immediate supervisor

• Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment

• Must be nineteen (19) years of age or older

• Must be able to lift and carry forty (40) pounds

• Must be able to respond to visual and audible cues

• Must be able to work independently and as part of a team

• Must successfully pass job interview, including a guest service audition

• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment

• Ability to adequately and successfully perform all aspects of this position

• Must possess a high level of maturity, dependability, and punctuality

• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats

• Must successfully complete Responsible Vendor Alcoholic Beverage Service, and BASSET training

• Must successfully complete Serve Safe Sanitation training

• Willing to work odd and irregular hours

• Willing to travel and participate in training as recommended or required

• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Online applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.