Description

Job Overview:

The Barista contributes to Starbucks success by providing legendary customer service to all customers.  The Barista provides customers a Starbucks experience by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

• Prepares quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards
• Maintains a clean and organized workspace so that partners can locate resources and products as needed
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance by communicating them to the supervisor
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer; Discovers and responds to customer needs
• Assists in new partner training by positively reinforcing successful performance
• Maintains regular and punctual attendance
• Anticipates customer and store needs by constantly evaluating the environment and customers for cues
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standards
• Follows health, safety and sanitation guidelines for all products
• Other duties & responsibilities as assigned

 Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be eighteen (18) years of age or older
• Ability to work as part of a team and build relationships
• Strong interpersonal skills
• Ability to learn quickly
• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Must successfully pass job interview, including a guest service audition
• Must successfully complete BASSET training
• Must successfully complete ServeSafe Sanitation training
• Willing and able to work odd or irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Online applications are accepted at www.windcreekhospitality.com/careers . For internal employees please submit your Internal Job Posting Form to a Human Resource office by 5PM on the closing date.