Steakhouse Server

Location	Wetumpka, AL
Department	Steakhouse
Shift	Evenings
Type	Full-Time
Date Posted	2/20/2024
Date Closing	5/13/2024
Positions	2

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If you need reasonable accommodation to complete the online application, please contact the Human Resources Department.

Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.

SHIFT: 4pm-11pm (Shift subject to change based on business needs)

Job Overview:

The Specialty Server is responsible for providing friendly and efficient service of food and beverage items to all guests in the Fire Steakhouse.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

Possesses full knowledge of fine dining cuisines, including French and Continental as well as table-side service
Possesses knowledge of wine and wine pairings
Report to work station as scheduled in proper uniform and ready to work
Complete all side-work as directed by supervisor
Keeps work area neat, clean and free of safety hazards
Greets guests in a friendly professional manner
Takes drink orders using suggestive-selling and up-selling techniques
Serves drinks quickly and efficiently in the proper glass with the proper garnish
Informs guests of daily specials, soup of the day, and makes menu suggestions
Takes guest orders, repeat orders to guests
Inputs order into micros and send order to kitchen
Picks up order from kitchen and serve guests
Checks back with guests with-in two minutes to ensure they are enjoying their meal and if they have any other needs
Pre-buses table as needed and ensures water glasses are always full
Offers dessert and coffee using suggestive selling techniques

Presents check at the end of the meal and thanks guests for dining with us

Adequately completes required forms and handle cash transactions accurately and in a timely manner
Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Must have extensive knowledge of food products, wine, liquor, and service techniques with a minimum two (2) years of full service restaurant experience- required

OR One (1) year of training in the Steakhouse- required

Must be able to perform basic math skills; Ability to read and write English
Must be able to lift and carry 40 pounds
Must be able to respond to visual and aural cues
Must be able to work independently and as part of a team
Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
Ability to adequately and successfully perform all aspects of this position
Must possess a high level of maturity, dependability, and punctuality
Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
Must successfully complete Responsible Vendor Alcoholic Beverage Service, and TIPS training
Must successfully complete ServeSafe Sanitation training
Must successfully pass job interview, including a guest service audition
Willing to work odd and irregular hours
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.