Our Commitment to You
We have reopened properties according to a very simple standard: The Wind Creek Standard. Put simply, we must be comfortable inviting our friends and family in the door, and comfortable with everyone who comes in our doors going home to our friends’ and families’ neighborhoods.
In order to meet this high Standard while COVID-19 remains a reality, we have had to make many changes to the Guest experience, and we fully expect to make further changes as we adapt to this unpredictable situation.
A Message To Our Alabama Guests
Wind Creek is pleased that businesses in Alabama are now able to move forward (absent any additional restrictions from state officials). It's been a long time, and we know you are excited to get back to a more normal life. We are, too. Like you, we look forward to the day when we can stop wearing face coverings. But because of our high volume of Guests, after checking with the same medical and healthcare professionals who helped us develop the Wind Creek Standard, we collectively don’t think it’s time to change our policy quite yet. Like many other entertainment venues in Florida, Mississippi and Texas, we believe we need to continue to maintain some of our safety protocols, including our face-covering requirement. This complies with Governor Ivey's request that businesses encourage all employees and guests to continue to use face coverings.
Our primary concern continues to be the health and well-being of our guests, our team members, and the community members where we work and live. As the country and the world continue to show improvement in our battle against COVID-19, we will continue to work with our medical advisors to monitor the situation. We promise to let you know of changes as they occur.