Frequently Asked Questions
Wind Creek Atmore
With so much to do at our integrated resort, questions are expected. If you’re unable to find an answer to your question, please contact us.
Property
Safety has been and will continue to remain our top priority. To learn about our enhanced cleaning efforts, policies, or to view our updated property schedule, please click here.
We are located at 303 Poarch Rd., Atmore, AL 36502 – just a short drive away from Pensacola, Mobile and the Gulf Shores and Orange Beach area!
Yes, but only within the designated area. Our new smoking room on our casino floor is now open! The room offers updated ventilation and HVAC systems, which allows us to keep our main gaming area smoke -free from non-smokers.
Yes, you can view our property map here.
Wind Creek Atmore is a pet and animal-free property; however, ADA service animals are permitted. Thank you for your understanding and cooperation.g
Gaming
No, we stop selling alcohol at 2am on Sunday and resume at 8am on Monday.
Currently, this casino operates as a Class II gaming facility. Class II regulations require that gaming machines in this state be bingo-based or pull tab-based technology. Table games are classified as a Class III gaming experience.
Offers are based on a formula calculated from your total play. We call it EXPRESS OFFERS. When you play, be sure to use your Wind Creek Rewards Card. Offers will be added to your Rewards account and you will be notified via mail, email or text message. As soon as you redeem one offer, you will be eligible to receive another offer. Point balance does not factor into the offer formula. Points earned while playing with your Wind Creek Rewards Card may be redeemed toward FREE play, food credit, hotel stays and more.
Yes. Regulations require that TITO tickets expire 60 days after issuance.
You can play online for fun at WindCreekCasino.com. Visit the site or download the app on Android or iOS. You can play for FREE, check your Rewards and offers, participate in online tournaments, auctions, drawings, quests, and more!
Win/Loss statements are available at WindCreekCasino.com and are accessible on a laptop or desktop. If you need assistance with online access, please contact our support desk at 866-946-3387.